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Career Opportunities

At Magic Bus, we are supporting some of the most marginalized children and youth in India to lift themselves out of poverty. We are looking for talented and driven individuals to help us deliver a long-term, sustainable and bold strategy aiming to reach a million children across India. If you want to be part of Asia's largest mentoring organisation and work towards making a significant difference to people living in poverty, then please look through our vacancies below.

If you think you might be suitable or know someone who is, please contact [email protected]. (Please add the Position Title in the Subject line of your email).

Head - Magic Bus Platforms

Location: Mumbai
No. of Positions: 1

Where we want to be

In the few next years, Magic Bus intends to change the paradigm of how people donate online to nonprofits, in accordance with the needs of millennials, who do not connect with the traditional model of online retail donations.

The goal of the platform is to create win-win-win scenarios for Magic Bus’s children, partners, and donors. It will do this through a cutting-edge and transparent donor engagement offering, through which platform users can either donate monetarily or engage with the Magic Bus community through games, events, and social media. Both these investments will lead to the accumulation of ‘points’ for platform users, which in turn lead to benefits such as access to unique events, discounts, and more. In doing so, the Magic Bus platform will offer value to its community of users. It will be known for exceptional content, competitions, and rewards. But equally importantly, through this engagement, it will run one of the most effective donor campaigns raising over 30% of the charities budget within 3 years.

Furthermore, it will provide unprecedented transparency into the effects of donations, by connecting donors digitally with the Community Youth Leaders who deliver Magic Bus programmes to the adolescents the organization serves.

Magic Bus Background

Magic Bus is one of India’s leading non-profit organisations with a focus to move young people living in extremely marginalised environments out of poverty. Currently, the organisation works with approximately 400,000 youth and adolescents and provides a seven-year programme that ensures participants attend school, achieve good grades, don’t get married, and are placed in sustainable livelihoods. Currently, Magic Bus places about 75% of its graduates into employment. The organization has just under 2,000 employees, 10,000 mentors and operates in 7 countries.

Background to Role

We believe the old model of charitable giving is cluttered. We want to build a new environment focusing on a collective belief that everyone can participate in ensuring a more equitable world. We want to create an environment that attracts large number of people that are gaining from experience and giving to that experience.

The Role

Magic Bus requires leadership in developing and operating significant resources that will put technology at the heart of its next stage of its growth. Broadly this is divided into two core parts;

1. To build the Magic Bus platform 

The primary responsibility of this role is to build out the Magic Bus platform, the vision for which is articulated in the “Where we want to be” section above. The role entails:

 Defining the online and offline partnership's strategy necessary for the platform:

  • In the online space, we will work with the leading platforms to solicit funds, however, through high-quality content, we hope this will provide the greatest leverage for partnerships.
  • In the offline space, we are exclusive partners with Asia’s largest music concert which last year saw over 140,000 people attend and 20 million views the events, high participation from Bollywood and sports icons and teams.

The online activities will have a global footprint and will be responsible for generating a significant proportion of the organisation’s revenue in the next 3 years.

Defining the algorithms for the tiered loyalty program

  • Determine the ‘value’ of different platform user activities, as well as the ‘value’ of partnership offerings, and map them together

Bringing the product to bear in the market

Once built, our strategy will include the use of both online and offline partnerships.

In the online space, we will work with the leading platforms to solicit funds, however, through the high quality content, we hope this will provide the greatest leverage for partnerships.
In the offline space, we are exclusive partners with Asia’s largest music concert which last year saw over 140,000 people attend and 20 million views the events, high participation from Bollywood and sports icons and teams.

The online activities will have a global footprint and will be responsible for generating a significant proportion of the organisation’s revenue in the next 3 years.

2. Leverage the current automation plan

Magic Bus has already started one of the most ambitious connectivity projects in Asia with its technology partners Microsoft, Google and Vodafone. There is current deployment of over 4,000 handsets in communities and that collects and tables data from its programmes and a very nascent digitalization programme for all curricula to be disseminated. We require a strategy to:

  • Provide an analytics platform for management and also a direct interface donors
  • Create a collaborative strategy for partners to share the platform
  • To exponentially scale the reach and scope

Role

  • Ensure optimized use of the platform & marketing of events through the platform 
  • Content management on the platform 
  • Manage traffic, growth & user experience on the platform 
  • Ensure the platform is user-friendly to users and donors to drive fundraising

Key skills/experience

  • Strong business acumen
  • Proven skills and experience in product & marketing 
  • Experience in online/digital business or start up would be a plus 
  • Excellent interpersonal skills to manage various stakeholders

Reporting to the CEO this position will be supported by a group of significant stakeholders, including the board, funding partners, and domain experts.

Trainer and Counsellor - Livelihoods

Department: Livelihood
Location: Mumbai, Dharavi, and Dahanu
No. of Positions: 3

This role requires the person to deliver employability skills, life skills, financial literacy and other work-related training that empowers youth to take up employment or further education.

Major Responsibilities

  • Deliver a structured induction programme to each group of youth starting on the Livelihood programme
  • Lead all training in the Livelihood Centres for the Magic Bus Livelihood programme, which delivers skill training to youth and supports them into jobs and further education placements 
  • Deliver Sports for Development activities to youth using Magic Bus curriculum and in-house, resources to engage youth successfully and enhance their learning
  • Deliver training content developed by Magic Bus National Programme Development Team and tailor this where necessary to the local context whilst ensuring session outcomes are delivered.
  • Ensure training outcomes are achieved in each session and youth receive consistent messages throughout all training interventions
  • Design an effective Livelihood Centre training timetable with the Centre Coordinator and ensure that this is constantly monitored and updated to enable youth to access the training they need
  • Apply and continuously develop innovative training techniques to make training more effective, fun and interactive
  • Undertake comprehensive needs assessments 1:1 with youth to identify their strengths & limitations, training and life skills needs and overall targets for the programme
  • Work in partnership with the Centre Coordinator or specialist career counselors during the needs assessment to ensure youth have the impartial Information, Advice, and Guidance that empowers them to make positive choices about potential careers
  • Act as the lead worker in the first phase of youth’s engagement with Magic Bus Livelihood programme and ensure all youth receive the full and proper offer during this time
  • Using the needs assessment and guidance findings support each youth to draw up a Personal Development Plan that contains the training activities and targets that they will work towards
  • Support youth to achieve the skills training, mentoring and employer activities outlined in their individual Personal Development Plans in partnership with the Placement and Partnership Officers who focus on referrals to employers and training institutions
  • Lead the matching of youth to mentors and support mentors to deliver their roles successfully.
  • Engage and motivate youth positively at all times ensuring youth are aware of their weekly timetables and attend the correct sessions
  • Deliver a sharp focus on all training and counseling contributing to successful youth placement, training or further education and being able to sustain these for 6 months
  • Contribute to mapping institutions (government / NGO/ private and corporate foundations) that provide skills training opportunities in the local areas
  • Monitor youth’s attendance and undertake mid-way performance reviews that assess youth’s progress against their targets
  • Identify and respond to risks that could lead to youth dropping out of the programme.
  • Build strong and trusted relationships with youth from the start of their engagement with Magic Bus.
  • Work with colleagues in the communities to ensure the mobilisation of youth happens effectively and selection criteria are properly implemented
  • Work with colleagues at district and regional level to continuously improve the quality of Magic Bus Livelihood programme and ensure our work is always safe and enjoyable for youth
  • Undertake data collection and reporting duties that demonstrate the effectiveness of the Livelihood programme.
  • Act as a role model at all times demonstrating behaviour that displays the characteristics youth should develop to be successful in their chosen field.

Skills Required

  • Minimum 1-year experience of working with and achieving positive outcomes for disadvantaged 17-25-year-olds or a portion of this age range
  • Direct experience of delivering employability skills and life skills training and achieving positive outcomes with youth
  • Knowledge of Sports Development activities or experiential learning techniques (desirable)
  • Experience of financial literacy training (desirable)
  • Knowledge of Basic Computer and English Speaking Skills
  • Relevant degree or similar professional qualification from a reputed institution
  • Knowledge of youth needs with regard to progressions into work or further education.
  • Experience of need assessment and/or creating personal plans and targets with youth.
  • Experience of either employability skills, job placement, youth development or vocational training programmes either directly or indirectly (desirable) 
  • Experience of working with or managing mentors (desirable)
  • Experience of reviewing progress against individual’s training programme targets
  • Experience of engaging with wider stakeholders in disadvantaged communities including parents, schools, colleges, panchayats
  • Experience of providing guidance to young people on a range of development issues including career or education choices.

Manager - Livelihoods

Department: Livelihoods
Location: Mumbai
No. of Positions: 1

The role requires the person to lead the delivery of the Magic Bus Livelihood programme at district level ensuring youth engaged with Magic Bus complete personal needs assessment, life, and employability skills training and are successfully placed in work or further education.

Major Responsibilities

  • Manage Magic Bus resources (budgets & centers), staff and local partners to ensure the full offer of Livelihood programme is available to youth in the district.
  • Lead a staff team delivering Livelihood programme at the district level and manage all aspects of their performance.
  • Achieve targets at each stage of intervention including mobilisation, needs assessment, skills training delivery and placement in work or education.
  • Support frontline staff to complete comprehensive needs assessment 1:1 with youth to identify their strengths & limitations, training, and life skills needs and overall targets for the programme.
  • Formulate personal development plans for each youth that sets out their training schedule and work or education targets.
  • Provide high-quality career counseling and impartial Information, Advice and Guidance that empowers youth to make positive choices about potential careers.
  • Ensure each new starter receives a structured induction programme
  • Oversee district-level community need assessments and mapping exercises of other stakeholders in the local areas (government / NGO/ private and corporate foundations).
  • Support the Regional Senior Manager Livelihood Programme to implement updates to the Livelihood programme designed by the Magic Bus national Livelihood programme team.
  • Work with the Regional Senior Manager Livelihood programme to ensure staff have the right tools and training to undertake their duties effectively.
  • Ensure district level staff record interventions and activities with youth effectively and data is reported and analysed to improve the quality of work on the ground with youth. 
  • Identify and respond to risks that could lead to youth dropping out of the programme.
  • Work with employers to ensure adequate placement opportunities exist at a local level for youth completing the programme.
  • Broker and maintain partnerships with other skills training providers that can add value to the Livelihood programme by receiving referrals of Magic Bus youth when their offer supports trainees to reach their targets.
  • Monitor the effectiveness and quality of partner interventions and training delivery.
  • Manage mentoring arrangements in the district including matching youth to mentors and supporting mentors as required.
  • Work with colleagues in the Livelihood programme teams at district and regional level to continually improve the quality of Magic Bus Livelihood (employment and training) and ensure our work is always safe and enjoyable.

Skills Required 

  • Relevant degree or similar professional qualification from a reputed institution.
  • Experience of working with and achieving positive outcomes for disadvantaged 17-25-year-olds or a portion of this age range.
  • Minimum 5 years of experience with 2 years managerial experience of frontline staff delivering interventions to youth
  • Budget responsibility and experience of financial and resource planning at local level.
  • Knowledge of youth needs with regard to progressions into work or further education.
  • Direct experience in career counseling and providing Information, Advice, and Guidance to youth across a range of issues.
  • Experience of need assessment and/or creating personal plans and targets with youth.
  • Experience of either employability skills, job placement, Livelihood programme or vocational training programmes either directly or indirectly
  • Experience of reviewing progress against individual’s programme targets
  • Experience of engaging with wider stakeholders in disadvantaged communities including parents, schools, colleges, and panchayats.
  • Experience of providing guidance and support to young people on a range of development issues including career and education choices.
  • Experience of working with partners and being accountable for youth placements

Corporate Relationship Manager 

Department: Livelihoods
Location: Mumbai
No. of Positions: 1

The role requires the person to tie up with and manage the corporate relationship with employers and nurture and grow the accounts.

Major Responsibilities

  • Business Development by tying up with more employers under the PTI project
  • Responsible for good CRM of PTI and MSDF
  • Managing relationships with corporate employers
  • Oversee the progress of implementation of the programme as per the MoU agreed upon with the respective donors
  • Play the role of an effective spokesperson between the Magic Bus and respective donor organizations
  • Custodian of data and analytics with reference to the progress and monitoring of programme
  • Organizing kick-off meetings with project stakeholders both internal and external
  • Ensure seamless communications and management of corporate employers
  • Ensure effective Customer Relationship Management (CRM) is in place
  • Effective management of programme budgets and transparent reporting back to the MSDF and PTI
  • Coordinate for donor engagement activities
  • Organize project reviews at regular intervals and monitor progress
  • Timely submission of donor reports (financial and programmatic)

Skills Required

  • Postgraduate in management with 9+ years of experience in managing key account/partnerships or business development
  • Experience in overseeing clients and programs Ability to drive complex projects in a timely manner
  • Ability to travel across the Magic Bus markets
  • Entrepreneurial, with high-energy levels and the passion to succeed 
  • Strong networking skills and relationship orientation 
  • Strong verbal and written communication skills 
  • Impeccable integrity and high personal ethics 

Resource Person (Co-scholastic)

Location: Madhya Pradesh and Mumbai
Department: Programme Operations
No. of Positions: 2

This role requires the person to be responsible for smooth and effective implementation of the Co-scholastic component of the project.

Major Responsibilities

  • Effective delivery of Holistic Development Module with adolescents studying in standard 6th- 8th in the selected schools during school hours
  • Effective delivery of Work Readiness Module in the community with children studying in standard 9th & 10th
  • Coordinate and schedule sessions in consultation with the school authorities as per project proposal
  • Engage with school teachers and headmasters and regularly update them on the project progress in the school
  • Ensure smooth coordination and communication with regards to the co-scholastic component of the project with the school authorities
  • Supervise and provide support to the community coordinators in delivery of Community Connect tool-kit aimed at developing a supportive ecosystem (Parents, SMC Members, Community at large) for the adolescent in the community
  • Support the school authorities in strengthening the SMCs and enabling them to take a proactive part in the school governance
  • Participate in the capacity building programs as per the project design 
  • Provide constant feedback/learning on the basis of implemented curriculum to help refine the curriculum
  • Maintain MIS records as per the prescribed formats
  • Document and provide timely and quality updates and reports to key stakeholders regularly
  • Support and facilitate data collection for monitoring and evaluation purposes
  • Keep oneself updated on all the developments in safety rules and regulation, child rights and protection, and ensuring its integration in programmes
  • Ensure effective communication and reporting upwards and down the line of all matters related to the efficiency and effectiveness of the programme
  • Capacity building of community coordinators from time to time
  • Facilitate/organize/participate in events, visits as required 

Skills Required

  • Graduation in any stream ( MSW/ BSW is preferable) 
  • Past professional experience
  • About 2 years of experience in social sector/ community program or similar field of education and teaching shall be preferable.
  • Basic communication skills (written and oral) in English
  • Good facilitation skills
  • Should be open to field visits both within and outside the city
  • Well versed in local language
  • Must be able to work independently and as part of a team; and with all levels of staff, volunteers and within the school authorizes.
  • Ability to work well under pressure and meet deadlines
  • Outgoing and convincing
  • Ability to learn about, commit to, and educate others on program mission and goals.